Who this notice covers
This notice explains how personal data is handled when you use vanguardtrading-group.com. It applies to the website and to messages you send through the contact form or to info@vanguardtrading-group.com.
The website is operated for Vanguard Trading Group. The Turkish company is Vanguard Trading Petrol Enerji İthalat İhracat Ltd. Şti.. The UAE company is Vanguard Energy FZCO. They are separate companies. The company that receives your message is the one that handles that inquiry.
People in Türkiye are also covered by the Turkish Personal Data Protection Law (KVKK). People in the European Economic Area may have rights under the GDPR. This notice is written so both sets of rights can be exercised through the same email address.
What we collect on this Website
The contact form collects:
- your name;
- your email address;
- your company name, if you provide it;
- the message you write.
The host and email provider may also process technical data needed to deliver the site and the message, such as IP address, date, and browser type in ordinary server or mail logs. We do not ask for identity documents, payment cards, or account passwords on this Website.
If you later email us contracts, KYC papers, or other files, we use them only to deal with that business inquiry and to meet legal duties that apply to that correspondence. Those papers are not collected by the public form.
Why we use it
- to read and answer your inquiry;
- to keep a record of that correspondence;
- to protect the website against misuse and spam;
- to meet a legal obligation if one applies to the message.
We do not sell personal data. We do not use the contact form to build a marketing list. We will not add you to a newsletter unless we later ask and you agree.
Who may see it
Your message is emailed to our trading desk inbox. It may be seen by people who need it to reply, by the email and website hosts that carry it, and by advisers or authorities if the law requires that. We do not pass contact-form details to unrelated companies for their marketing.
How long we keep it
Inquiry emails are kept while the conversation is open and for a limited period afterwards, long enough to handle follow-up and any legal claim connected to that inquiry. Server logs follow the hosting provider’s ordinary retention. We do not keep contact-form data longer than needed for those purposes.
Your requests
You may ask us to:
- tell you what contact data we hold about you;
- correct it;
- delete it, where we have no duty to keep it;
- limit or object to the way we use it;
- receive a copy of the data you gave us.
Email info@vanguardtrading-group.com. We may need to confirm that the request comes from you. Some records must be kept where a law, a dispute, or an ongoing inquiry requires it.
Cookies
This Website does not use advertising or analytics cookies. Details are in the Cookie Notice.
